Frequently Asked QuestionsFrequently Asked Questions
We are committed to providing you with professional and transparent customization services. The following are common questions encountered by many customers during the customization process. If you have other questions, please feel free to contact your customization consultant.
1. Minimum Order Quantity Policy
Understand our flexible minimum order requirements
Minimum order of 20 piecesOur minimum order quantity policy aims to balance production efficiency with customer needs, providing you with the best customization experience. We understand that each customer's needs are different, so we offer flexible ordering solutions.
2. Design and Artwork
Creative design and professional artwork services
Free design supportHigh-quality design is key to successful customization. We provide professional design support and artwork optimization services to ensure your creativity is perfectly presented.
3. Base Shirt and Accessories
High-quality fabrics and professional accessory selection
Multiple materials availableHigh-quality base shirts are the foundation of a comfortable wearing experience. We select high-quality fabrics to ensure the quality of every product. We offer a variety of materials and accessories to meet different needs.
4. Printing Process and Standards
Diversified processes and strict quality standards
Multiple processes availableDiversified printing processes provide infinite possibilities for your creativity. Our professional team ensures the best results for each process and strictly adheres to international quality standards.
5. Samples and Proofing
Professional proofing services and quality confirmation
Free sample viewingSample confirmation is an important part of ensuring the quality of the final product. We encourage customers to confirm samples before mass production to ensure your design concept is perfectly presented.
6. Price and Payment
Transparent pricing system and flexible payment methods
Multiple payment methodsWe provide a transparent pricing system and flexible payment methods to ensure your customization experience is convenient and worry-free. All cost details are clear, with no hidden fees.
7. Production, Lead Time and Logistics
Efficient production process and reliable logistics guarantee
7-14 days deliveryWe strictly control production cycles and logistics to ensure your order is delivered on time and with high quality. We use a modern production management system to track order progress in real time.
8. After-Sales Service
Comprehensive after-sales guarantee and attentive service
24/7 SupportWe provide comprehensive after-sales guarantee to ensure that every customization experience is satisfactory. Our professional after-sales team is always ready to solve problems for you, so you have no worries.